Issue of January 15, 2012
     
NEWS
Benguet
Ifugao
 
OPINION
 

102nd Baguio Day Anniversary Issue
 
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CSC tops Pulse Asia client rating survey
by CSC Release

The Civil Service Commission got the top score in the awareness, availment, and satisfaction ratings of selected government agencies survey conducted recently by Pulse Asia.

Based on the survey, 98 percent of clients said they were satisfied with the agency’s services.

The survey was held from Oct. 24 to Nov. 17, 2011.

Interviewed were clients from agencies like the CSC, National Statistics Office, Philippine Health Insurance Corporation, National Bureau of Investigation, and Government Service Insurance System.

Philhealth came second, followed by NSO, NBI, and GSIS.

CSC Chair Francisco Duque III thanked the Commission officials and employees for their dedicated service to the public.

“This is an affirmation of the hard work that we have been doing to bring fast, efficient, courteous, and honest service to the public,” he said.

With CSC getting the governance trailblazer seal in the latest performance governance system revalida, Duque hopes that the commission will continue its winning streak. “The difficult part is not getting this achievement, but sustaining it.”

“I hope that we will not rest on our laurels and that we continue looking for ways to improve our services to our clients,” Duque added.

CSC Regional Director Fernando Porio meanwhile said that they will conduct the report card survey (RCS) on 40 agencies in the region for this year.

The RCS covers checking of the compliance of government agencies with the provision on its citizen’s charter, “No lunch break” rule, anti-fixer campaign, service quality, help desk, physical working condition and client satisfaction.

The RCS is a continuing effort of the CSC in pursuance of the Anti-Red Tape Act of 2007.


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Baguio Country Club
Department of Tourism – CAR
GRAB
Informatics
University of Baguio
Venus Parkview Hotel

Congressman Mark O. Go
Department of Health – CAR
Kings College of the Philippines
Lepanto Consolidated Mining Company
Mayor Mauricio G. Domogan
Narda’s Handwoven Arts & Crafts Inc.
Philex Mining Corporation
Pines City Colleges
Province of Benguet
Sangguniang Panlungsod
SiTEL
SM City Baguio
Social Security System

Assumption Medical Diagnostic Center
Baguio Center Mall
Baguio Central University
Baguio Heart and Lung Diagnostic Center Inc.
Baguio Memorial Chapels Incorporated
Baguio Water District
BDO
Bureau of Fisheries and Aquatic Resources – CAR
C & Triple A Supermart
Congressman Ronald M. Cosalan
Curamed Pharmacy
Data Center College of the Philippines of Baguio City Inc.
Department of Agriculture – CAR
Department of Environment and Natural Resources – CAR
Department of Trade and Industry – CAR
Department of Transportation – CAR
Easter College Incorporated
Fabulo Beauty and Image Salon
Fast East Pacific Commercial
Filipino–Japanese Friendship Association of Northern Luzon, Inc.
GMS Technology
Immigration Network Services, Inc.
La Funeraria Paz, Inc.
Maybank
Mayor Romeo K. Salda
MMS Development Training Center Corporation
Mother Earth Deli Basket
National Economic & Development Authority–CAR
NIIT
Overseas Workers Welfare Administration
Philippine Science High School – CARC
R.A. Gapuz Review Center
Regional Tripartite Wages and Productivity Board – CAR
Solibao – Ganza Restaurant
STI
Technical Education and Skills Development Authority

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