Issue of June 22, 2014

63rd Courier Anniversary Issue
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Ifugao consumers warned vs sly vendors
by Daniel B. Codamon / PIA

LAGAWE, Ifugao – The Department of Trade and Industry here warned consumers in the province about unscrupulous vendors who sell products door-to-door.

DTI Provincial Director Valentin Baguidudol said they received some reports about an activity in which the sellers dupe the buyers into buying underweight or defective products. These sales agents allegedly identify themselves as employees of the DTI in order to gain entry into the homes of unsuspecting victims.

This kind of deceptive sales act or practice is a violation of the Consumer Welfare Act of the Philippines when the distributor misrepresents the products or goods he is selling in terms of quantity, quality or grade, he explained.

What makes this act disadvantageous to the consumer is that after the sale, the buyer would not know where to look for the salesman if he files a complaint since the sale was made at his house and often the address on the receipts issued are fictitious or belong to legitimate businesses but did not participate in the act.

The DTI advised consumers to buy products only from reputable business establishments that have a known track record and to report to the nearest police station or the DTI for the filing of administrative case against the perpetrator.

The DTI clarified that door-to-door sales is not prohibited but the sales agent must first secure a home solicitation sales permit before they can engage in the activity and the consumers should also ask the sellers to present their identification papers to confirm their identity and the establishment they represent.

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