April 2, 2023

For the safety and convenience of clients and to abate the spread of Covid-19; banks and essential service centers in the city are urged to design and implement Queuing Management Standards (QMS).
This is through a council resolution approved by Mayor Benjamin Magalong last week.
Anchored on Section 15, Article 2 of the Philippine Constitution, the resolution banners the state’s responsibility to protect and promote the right to health of the people and instill health consciousness among the people.
Banks and service centers should thus identify and design a safe and orderly area with conspicuous signages for separate express/priority lanes for regular banking transactions and automated teller machine withdrawal, without impediments such as parked vehicles. In this way, close contact among queuing clients are avoided while expediting lane movement and avoiding service delay, the resolution further states.
Banks are considered essentials and were open with reduced workforce even during the enhanced community quarantine.
With the re-opening of commercial activities, banks and business establishments are mandated to practice hygiene standards and sanitation which includes continuous disinfection of high traffic and high touch contact areas, provide hand sanitizers or wash stations in entrances. – Julie G. Fianza