July 21, 2024

Alorica, Inc., a global leader in customer experience, is providing returning Overseas Filipino Workers (OFWs) with employment opportunities that come with competitive salaries, medical benefits, skills-enhancement training particularly in English communications, online learning, and the opportunity to continue furthering their studies.
This is part of Alorica’s efforts to hire 4,000 new employees for its Philippine sites in the next few months to meet the high demand of the business.
Since the onset of the Covid-19 pandemic, over 58,000 OFWs have returned to the Philippines after losing their jobs temporarily or permanently, according to the Overseas Workers Welfare Administration. Alorica is offering both agent and non-agent career paths for OFWs and thousands of Filipinos across the country looking for employment.
For agent positions, new hires may progress as subject matter experts or team leaders after six to 24 months of tenure and potentially move up to operations manager after 48 to 72 months of tenure.
Non-agent career paths include roles in recruitment, administration, human resources, training, and information technology.
“OFWs are experienced individuals who have been immersed in diverse environments with different employers. Apart from having the basic command of English, OFWs demonstrate adaptability, integrity, and commitment, which are important factors for anyone looking to build a career. OFWs are ideal members of our workforce as they are oriented in not only providing customer service, but also effective solutions,” said Bong Borja, Alorica’s president of Asia-Pacific Operations.
Interested returning OFWs may visit https://www.alorica.com/careers/philippines/ for more information. – Press release