April 18, 2024

The Department of Trade and Industry extended the filing of application for renewal of service and repair enterprises (SREs) pursuant to DTI Memorandum Circular 22-03, s. 2022 issued on Jan. 31.
Holders of certificates of accreditation that expired on Dec. 31, 2021 have until March 31 to file their application for renewal.
During the period, the covered SREs are allowed to operate under the same terms and conditions unless their certificate of accreditation is revoked or cancelled for any reason other than the expiration of its validity.
The government granted the grace period to ensure SREs can operate and render their services during the implementation of the new alert levels system this pandemic.
“The law mandates the accreditation of service and repair enterprises in order to protect the interest of the consumers who avail and utilize their services,” DTI-Consumer Protection Group (DTI-CPG) Usec. Ruth B. Castelo said.
“Notwithstanding the said MC, enforcement activities shall continue against SREs not covered by this MC or those operating without prior accreditation and/or those which accreditation expired on or before Dec. 31, 2021,” said DTI-CPG Asec. and DTI-Fair Trade Enforcement Bureau (DTI-FTEB) Director Ronnel O. Abrenica.
The DTI-FTEB and regional offices will continue to ensure strict compliance of the service and repair shops with the accreditation requirements by conducting regular monitoring and enforcement activities in the country.
Under Presidential Decree 1572 and Republic Act 7394 or the Consumer Act, the DTI should regulate SREs to provide adequate protection to safeguard the interest of the public against unethical, unfair, and incompetent practice of SREs and to protect reliable and competent ones against malpractices, which undermine their good name and established reputation.
For questions and clarifications regarding the filing of applications for renewal of SREs, dial 1-DTI (1-384) or email [email protected]. – Press release