Digitalization of services to remain top priority for SSS
The Social Security System plans to add more services to its online channels such as the My.SSS Portal, SSS Mobile App, Text-SSS, uSSSap Tayo Portal, and Self-service Express Terminals, an official of the SSS announced.
SSS President and Chief Executive Officer Michael Regino said digitalization of the pension fund’s services remains one of its top priorities in the coming years.
“In 2021, out of the 52.62 million transactions we received, excluding inquiries, 43.52 million or 82.7 percent were made using our online channels,” Regino said.
Currently, there are more than 30 member services and over 20 employer services that can conveniently be accessed through the My.SSS Portal. These services cover transactions for membership, contributions, loan granting and repayments, benefit disbursements, among others. Some of these services can also be accessed through other SSS online channels.
“Since the My.SSS Portal is our main online channel, almost all of the new online services are made available here first. However, intensified efforts are also put towards making the services in this portal accessible in the SSS Mobile App for smartphone users,” Regino added.
“We are gradually implementing mandatory online transactions for our programs. However, those without the personal means to transact with us online may use the e-centers in our branches,” he said. Information about SSS online services including how-to guides can be accessed through the uSSSap Tayo Portal at https://crms.sss.gov.ph; and SSS’ social media accounts. – Press release