June 17, 2024

Social Security System President and Chief Executive Officer Michael G. Regino said the pension fund added security measures in its My.SSS Portal to protect the accounts of its members, employers, and pensioners.

Among the new security measures being implemented are the stricter guidelines when enrolling a disbursement account in the Disbursement Account Enrollment Module, which require members to upload a proof of disbursement account, a valid government-issued identification card or document, and chest-level selfie/photo holding the uploaded proof of disbursement account and ID card/document.

Additional internal procedures are also in place to further improve the evaluation and approval process of disbursement accounts.

“We are continuously monitoring our systems to make necessary improvements to protect the accounts of our stakeholders and ensure that benefit and loan proceeds are disbursed to the rightful recipients. Within this month, the Online Member Data Change Request-Updating of Contact Information will also be resumed through the My.SSS Portal with enhanced security features,” Regino said.

“We encourage our stakeholders to refrain from sharing their login credentials and regularly change their passwords so that their accounts will not be compromised. Like we said before, these are like your ATM PIN, anyone with this information could use your account without your authorization,” he added.

Should members, employers, and pensioners encounter any unauthorized transaction in their My.SSS account, or online fraud activity, they are advised to report to the nearest SSS branch or send an e-mail to SSS’ Special Investigation Department at [email protected] or call (02) 8924-7370. SSS is prepared to file charges against individuals who defraud its members. – Press release