February 5, 2023

The Social Security System reiterated the deadline for compliance to the Annual Confirmation of Pensioners’ Program (ACOP) is on March 31.
The ACOP is a measure used by the SSS to ensure the continuous payment of benefits to the rightful pensioners in accordance with the Social Security Law.
All pensioners who have not complied with the ACOP for 2021 are required to do so on or before March 31.
Retirement pensioners residing in the Philippines are no longer required to do the ACOP effective Oct. 30, 2017, but they are subject to applicable verification processes.
The ACOP was suspended from March 2020 to September 2021 in view of the pandemic.
SSS President and Chief Executive Officer Aurora C. Ignacio said if pensioners fail to comply, the SSS will temporarily suspend their pensions starting with their May 2022 pensions.
“Starting April 1, we will follow the usual schedule of compliance for the program, wherein retirement pensioners residing abroad and total disability pensioners must comply on their birth month; survivor pensioners must comply within the birth month of the deceased member; while dependents and guardians must comply on the birth month of the member or deceased member, whichever is applicable. Non-compliance to this will also lead to the temporary suspension of their pensions,” Ignacio said.
Covered pensioners may also submit their compliance within six months before their schedule, which will be considered as early compliance.
Covered pensioners can course their ACOP compliance by sending required documents to the corporate email of the nearest SSS branch (if residing in the Philippines) or foreign office (if residing abroad) using “ACOP Compliance” followed by their name as email subject – for survivor pensioners, retirement pensioners residing abroad, total disability pensioners residing abroad, dependents, and guardians.
They may also send the required documents through mail or courier to the nearest SSS branch (if residing in the Philippines), or foreign office or OFW-Contact Services Section (if residing abroad) – for survivor pensioners, retirement pensioners residing abroad, dependents, and guardians.
Pensioners may submit the required documents through drop box at the nearest SSS branch – for survivor pensioners and total disability pensioners residing in the Philippines or by sending a written request for home visit to the SSS through the email, drop box, or mail of the Medical Services Section of the nearest SSS branch – for total disability pensioners residing in the Philippines.
They may also request for an appointment with the SSS for video conference using MS Teams through email at [email protected] – for pensioners, dependents, and guardians residing abroad except for total disability pensioners.
The list of documentary requirements and other information about the said methods of compliance with the ACOP is available at https://bit.ly/SSSCI2021-010. Sample photos can also be found at https://bit.ly/ACOPCompliance.
The e-mail and location of SSS branches including its foreign offices can be accessed in the directory on the SSS website at https://bit.ly/SSSDirectory.
For more information, visit the uSSSap Tayo Portal at https://crms.sss.gov.ph, follow “Philippine Social Security System – SSS” on Facebook, “mysssph” on Instagram or YouTube, “PHLSSS” on Twitter, or join the SSS’ Viber Community at “MYSSSPH Updates.” – Press release